# Privacy Policy for Manahej AI App
Effective Date: 30/06/2025
Last Updated: 30/06/2025
## Introduction
Welcome to Manahej AI App (“we,” “our,” or “us”). Manahej AI is a chatbot guide application designed to provide educational assistance to students and their guardians. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using Manahej, you consent to the data practices described in this Privacy Policy.
## Information We Collect
### Personal Information
We collect the following personal information when you register and use our app:
Student Information:
– Full name
– Grade level and academic information
– Curriculum type and educational preferences
– Subscription status and usage data
Guardian Information:
– Father’s name and mobile phone number
– Mother’s name and mobile phone number
– Landline phone number
– Registry number
– Number of children
– Nationality information
Account Information:
– Phone number (used for authentication)
– Password (encrypted and securely stored)
– Login credentials and access tokens
### Usage Information
We automatically collect certain information about your use of the app:
– Chat messages and conversations with our AI chatbot
– Text message usage and limits
– Subscription history and plan details
– App usage patterns and feature interactions
– Device information and technical data
### Communication Data
– Messages sent through our chat feature
– Conversation history and context
– Response patterns and preferences
## How We Use Your Information
We use the collected information for the following purposes:
### Educational Services
– Provide personalized educational guidance through our chatbot
– Customize learning experiences based on curriculum and grade level
– Track academic progress and usage patterns
### Account Management
– Create and maintain user accounts
– Authenticate users and secure access
– Manage subscription plans and billing
– Provide customer support
### Communication
– Send important updates about your account or subscription
– Provide educational notifications and reminders
– Respond to customer service inquiries
### Service Improvement
– Analyze usage patterns to improve our chatbot responses
– Enhance app functionality and user experience
– Develop new educational features and content
## Data Storage and Security
### Local Storage
– Authentication tokens are stored securely on your device using encrypted local storage
– User preferences and settings are cached locally for better performance
### Remote Storage
– Personal and educational data is stored on our secure servers located at `almanahej.maysolutions.co`
– All data transmission is encrypted using industry-standard protocols
– We implement robust security measures to protect your information
### Data Retention
– We retain your personal information for as long as your account is active
– Chat history and educational data are preserved to maintain learning continuity
– You may request data deletion by contacting us directly
## Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
### Service Providers
– Third-party services that help us operate and improve our app
– Educational content providers (with your consent)
– Technical service providers for app maintenance and security
### Legal Requirements
– When required by law or legal process
– To protect our rights, property, or safety
– To prevent fraud or illegal activities
### Business Transfers
– In connection with a merger, acquisition, or sale of assets (with user notification)
## Third-Party Services
Our app integrates with the following third-party services:
### Google Fonts
– We use Google Fonts to enhance the visual appearance of our app
– Google’s privacy policy applies to font loading and display
– No personal data is shared with Google Fonts beyond standard web requests
### API Services
– We use our own API infrastructure for core functionality
– All API communications are encrypted and secure
– No third-party analytics or tracking services are currently integrated
## Children’s Privacy
Manahej is designed for educational use by students of various ages. We are committed to protecting children’s privacy:
– We collect only necessary information for educational purposes
– Guardian consent is required for student accounts
– We comply with applicable children’s privacy laws
– Parents/guardians can review and request deletion of their child’s information
## Your Rights and Choices
You have the following rights regarding your personal information:
### Access and Update
– View and update your personal information through the app
– Request a copy of the data we have about you
– Correct inaccurate or incomplete information
### Data Control
– Request deletion of your personal information
– Opt out of non-essential communications
– Pause or cancel your subscription at any time
### Account Management
– Change your password and security settings
– Update guardian contact information
– Modify educational preferences and settings
## Data Protection Measures
We implement comprehensive security measures to protect your information:
### Technical Safeguards
– Encryption of data in transit and at rest
– Secure authentication and access controls
– Regular security audits and updates
– Secure server infrastructure
### Operational Safeguards
– Employee training on privacy and security
– Limited access to personal information
– Regular backup and recovery procedures
– Incident response and notification protocols
## International Data Transfers
If you are located outside of our primary service region, please note that your information may be transferred to and processed in countries where our servers are located. We ensure appropriate safeguards are in place for such transfers.
## Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
– Posting the updated policy in the app
– Sending email notifications to registered users
– Displaying prominent notices within the app interface
Your continued use of Manahej after any changes indicates your acceptance of the updated Privacy Policy.
## Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: aref@maysolutions.co
For data protection inquiries or to exercise your privacy rights, please use the subject line “Privacy Policy Inquiry” when contacting us.
## Regional Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to:
– General Data Protection Regulation (GDPR) for EU users
– California Consumer Privacy Act (CCPA) for California residents
– Local privacy laws in jurisdictions where we operate
## Effective Date and Acknowledgment
This Privacy Policy is effective as of the date listed above. By using Manahej, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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*This Privacy Policy was last updated on 30/06/2025. Please review it periodically for any changes.*